Terms & Conditions

Terms and Conditions

Terms & Conditions

A printable copy of our full Terms and Conditions is available to download as a Microsoft Word document file or Adobe PDF file.

Booking

Parties are offered on Sundays but may be available at other times upon request.

All parties are subject to availability and information is correct at time of going to print but may be reviewed from time to time.

Medical conditions must be stated in advance and, in some cases, a medical note from a doctor saying that the child/adult can take part in the activity is required 14 days before the party.

Payment

Payment is required on booking. If we cancel, you will be refunded in full. If you cancel, 14 days notice is required. Cancellations less than 7 days in advance will not be refunded.

When payment is received, you will receive a confirmation and a reminder of what the children need to wear and bring to your chosen party.

Party Tea Room

Payment is for the room only and shall be for 55 minutes. Customers must provide all catering, plates and cutlery and leave the room in a respectable state when finished.

Other

Please read the relevant page for your chosen party or event to find out what to bring with you and what to wear.